Pricing & Payment Policy
"Alexio": Alexio.cz sro, IC 27629279, or one of its associated service providers (Alexio Consultancy LLC, Alexio Consultancy sro IC 11803860, ing. R.A v/d Munt, IC 87476151).
"Client": The person or company that orders / pays for Alexio services
"Pricelist": the complete pricelist on http://alexio.cz/pricelist/pricelist.html
Alexio services are tax deductable expenses and can be put in the accounting.
Theremay be payment options without VAT as well. This needs to be indicated by the Client in advance.
Prices listed in EURO on the pricelist are based on an exchange rate issed by the CNB, and only an indication. When issuing an invoice, Alexio will use the then current CNB exchange rate + 3.5% conversion charges.
Payment is in full, in advance. Alexio does not accept payment in parts.
By paying it, the Client acknowledges that there can be a Final Invoice in case there will be extra / additional work / hours in addition to what was indicated in the pricelist / agreed at time of the Deposit payment. In case there will be no extra / additional work / hours, the Deposit Invoice will cover all of the agreed services.
Alexio does not start its services before receiving the Deposit.
Once started, Alexio does not refund paid deposit for services if the Client decides that he does not need the services / cancels the process. If during the processing Alexio determines that some services ordered by the Client are not necessary or superfluous, then Alexio will inform the Client and discuss which services are relevant and the possibilities of a partial refund.
Unless a fixed / other sum has been agreed in writing / by email with the Client before starting the job, the total costs for the services are calculated according the online pricelist.
By Czech law Alexio is entitled to charge 0.5% penalty interest per day + reminder costs after the Due date has passed.
First Reminder is sent 7 days after the Due date.
Second Reminder is sent 14 days after the Due date, and 250 CZK + 14 days of interest will be charged.
a Final Reminder is send 21 days after the Due date, 2* 250 CZK is charged + 21 days of interest.
Further refusal / inability to pay may lead to debt collection by an external party.
All related costs will be invoiced to the Client, including penalty interest calculated from the Due date on the original invoice.
Services are halted if one or more invoices are in the Final Reminder stage.
Re-enabling services is possible after all open invoices (not only the overdue one), penalty interests and related costs have been paid in full. In extreme cases, such as recurring poor payment behaviour may lead to Alexio charging for services ina advnce, or terminating services altogether.
In case the Client is unable to pay (in time) we recommend to contact us as soon as possible. We are willing to waive (part of) the penalty interest and/or extend the due date if the Client communicates / cooperates. Refusal to communicate, including ignoring Reminders, will always make things worse. Fair play pays off.
Czech authorities may be extremely difficult to deal with; things may take (much) longer than expected and additional documents may be required. We do not claim to be perfect; it is possible that we did make a mistake somewhere. However more often than not, the problem is somewhere else.
Do not hesitate to contact us (by email). Many questions / assumptions can be clarified by simply contacting us and listen to what we have to say - before the situation escalates into a dispute. Being rude or refusal to pay our invoice without any notice / communication because of (assumed) incorrectness of our services and/or invoice is not a solution.
We strive to solve any issue quickly and in a satisfactory way for both Client and Alexio.
"Client": The person or company that orders / pays for Alexio services
"Pricelist": the complete pricelist on http://alexio.cz/pricelist/pricelist.html
Invoice, Proof of payment
The Client will receive an invoice / proof of payment for our services. When paying in cash, Alexio will issue a receipt.Alexio services are tax deductable expenses and can be put in the accounting.
Invoicing in CZK or EUR
Listed prices are without 21% VAT.Theremay be payment options without VAT as well. This needs to be indicated by the Client in advance.
Prices listed in EURO on the pricelist are based on an exchange rate issed by the CNB, and only an indication. When issuing an invoice, Alexio will use the then current CNB exchange rate + 3.5% conversion charges.
Payment Methods
Payment can be in cash, by (international IBAN / SEPA) bank transfer, Paypal or Credit Card payment.Payment is in full, in advance. Alexio does not accept payment in parts.
Deposit Invoice
For some services (for example, but not limited to, one-off Accounting / Administration / Visa Tasks, SRO Formation, Trade License Registration or once-a-year Income Tax Returns), Alexio issues a Deposit Invoice, in particular for new Clients, Clients that do not take our monthly / quarterly accounting services or Clients not / no longer based in Czech Republic.By paying it, the Client acknowledges that there can be a Final Invoice in case there will be extra / additional work / hours in addition to what was indicated in the pricelist / agreed at time of the Deposit payment. In case there will be no extra / additional work / hours, the Deposit Invoice will cover all of the agreed services.
Alexio does not start its services before receiving the Deposit.
Once started, Alexio does not refund paid deposit for services if the Client decides that he does not need the services / cancels the process. If during the processing Alexio determines that some services ordered by the Client are not necessary or superfluous, then Alexio will inform the Client and discuss which services are relevant and the possibilities of a partial refund.
Unless a fixed / other sum has been agreed in writing / by email with the Client before starting the job, the total costs for the services are calculated according the online pricelist.
Poor Payment behaviour, Reminders
Due date is 7 days after the issue date.By Czech law Alexio is entitled to charge 0.5% penalty interest per day + reminder costs after the Due date has passed.
First Reminder is sent 7 days after the Due date.
Second Reminder is sent 14 days after the Due date, and 250 CZK + 14 days of interest will be charged.
a Final Reminder is send 21 days after the Due date, 2* 250 CZK is charged + 21 days of interest.
Further refusal / inability to pay may lead to debt collection by an external party.
All related costs will be invoiced to the Client, including penalty interest calculated from the Due date on the original invoice.
Services are halted if one or more invoices are in the Final Reminder stage.
Re-enabling services is possible after all open invoices (not only the overdue one), penalty interests and related costs have been paid in full. In extreme cases, such as recurring poor payment behaviour may lead to Alexio charging for services ina advnce, or terminating services altogether.
In case the Client is unable to pay (in time) we recommend to contact us as soon as possible. We are willing to waive (part of) the penalty interest and/or extend the due date if the Client communicates / cooperates. Refusal to communicate, including ignoring Reminders, will always make things worse. Fair play pays off.
Questions / Disputes
In case the Client feels that invoicing has been incorrect or he did not receive the correct (amount of / level of) services, we ask to respond as soon as possible by email.Czech authorities may be extremely difficult to deal with; things may take (much) longer than expected and additional documents may be required. We do not claim to be perfect; it is possible that we did make a mistake somewhere. However more often than not, the problem is somewhere else.
Do not hesitate to contact us (by email). Many questions / assumptions can be clarified by simply contacting us and listen to what we have to say - before the situation escalates into a dispute. Being rude or refusal to pay our invoice without any notice / communication because of (assumed) incorrectness of our services and/or invoice is not a solution.
We strive to solve any issue quickly and in a satisfactory way for both Client and Alexio.
Disclaimer
By paying the (deposit) invoice, the Client acknowledges he agrees with the Alexio Pricing and Payment policy.
Prices may change without prior notice. Individual offers may differ from the pricelist published online.
This Pricing & Payment policy is subject to Czech legislation.
In case a price indication on the website(s) differs from the pricelist, the pricelist or price calculated by the order form is leading. No rights can be derived from any of the information on the website(s).
Updated 05/01/2020
GDPR & Data Retention Policy
"Alexio": Alexio Consultancy sro, IC 11803860, or one of its associated service providers (Alexio Consultancy LLC, ing. R.A v/d Munt, IC 87476151).
By interacting with us in any shape or form, the (potential) client gives us consent for using his/her personal and/or business data for the purpose of consultancy, accounting, tax processing, newsletters.
Addition because of GDPR: if you do not wish to be on the mailing list and/or do not give us consent to use your data as has been common for decades, we're very sorry - we can not take you as a client, because it makes our work impossible.
Cookies
We use cookies on our website(s) in order to operate Google Adwords, Google Analytics and other third-party plug-ins to analyze the visits to our website. We do not have a website without cookies.Data & Confidentiality & Consent & GDPR:
Data sent to us in any form is personal and confidential and will be treated as such. We do not forward / share your contact info / data to third parties. Email addresses will be added to our mailing list, occasionally we send out newsletters with accounting / business related information. An unsubscribe button is always present.By interacting with us in any shape or form, the (potential) client gives us consent for using his/her personal and/or business data for the purpose of consultancy, accounting, tax processing, newsletters.
Addition because of GDPR: if you do not wish to be on the mailing list and/or do not give us consent to use your data as has been common for decades, we're very sorry - we can not take you as a client, because it makes our work impossible.
Document Retention Policy
At all times, the client has to take care of proper document archiving. This is his/her responsibility. Alexio keeps electronic copies in cloud-based solutions (Google Drive and alike) and its server in its premises for accounting purposes. However, by doing so, the liability does not transfer to Alexio and stays with the client.
Accounting output (such as tax returns, (de)registration forms, Accounting Software internal database file) shall be handed over / made available to the customer after all outstanding bills, including the fees for archiving, have been paid in full and the hand-over protocol has been signed.
Updated 11/01/2024
03/03/2023